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The Importance of Measuring Customer Satisfaction

Media
In today's business condition where the competition level is high, the product and service differentiation is also high, the customer satisfaction and loyalty become very crucial. For a company, customer satisfaction and loyalty are very important to increase profits so that the company can always maintain good relations with customers. ...

Experience vs Success

Media, Public Relations
When knowledge and experience become the biggest enemy of our success. In a consulting firm, once there were two types of leaders. The first one is Maria, formerly a director of a company. She was very smart, very competent, and expert in the services provided by the consulting company. The other ...

Characteristics of a Leader

Public Relations
Reading John C. Maxwell's book "Good Leaders Ask Great Questions", I learned so many things from the book. This time I take some points from the book to be written here. To develop a company into an even bigger business, it needs support from many leaders. The question is how ...
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Shall replenish. Tree doesn’t face. There which creepeth multiply fish unto of Seed. Behold made two Rule divided. Fruit form.

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